Case study

National Careers Service case studies

The National Careers Service supports thousands of people each year, providing advice and guidance to help our customers make informed decisions about careers, courses and work.

Below are just a few examples of the positive impact our work has on the lives of our customers.

Michael: Developing new  skills to return to employment

After being made redundant, Michael knew he needed assistance to help with his career plans. Through his session with the National Careers Service, he improved his IT skills and moved back into a position in the hospitality industry. Click to read Michael's story

Lee: Bridging the skills gap after redendancy

Lee was made redundant after 22 years of employment with the same company, so he contacted the National Careers Service for advice and guidance. Lee got the help he needed to identify and reduce his skills gap, completing a project management qualification that enabled him to secure a position in management. Click to read Lee's story. 

Kenneth: Showcasing skills and strengths

After a long time of unemployment, Kenneth contacted the National Careers Service for guidance into moving back to work. Through his session, he learnt to showcase his skills and strengths and feels more in looking for the right job for him. Click to read Kenneth's story. 

Julie: Building confidence in career planning

Julie was looking to return to work after having a family but she needed help in developing her CV. Thanks to her appointment with one of our careers advisers, Julie no only got a CV that would help her highlight her transferable skills, but she has also gone into learning and feels more confident managing her career. Click to read Julie's story. 

To contact National Careers Service, call 0800 100 900 or visit the website.

Visit the National Careers Service website