Circle_our programmes

Delivering the National Careers Service

We have been delivering the National Careers Service on behalf of the UK government since 2004. We work in the north-east and south-central regions of England offering informed careers, employment and skills support to bridge the gap between education, training and employment.


We are prime contractors for the National Careers Service in two regions of England: the north-east covering Northumberland, County Durham, Tyne and Wear and Tees Valley and south-central encompassing Dorset, Hampshire, Surrey and West Sussex. We provide world-class careers advice and guidance to more than 100,000 adults annually in a diverse range of community and custodial settings. Our provision has helped transform lives and provides lasting economic and social benefit to the communities in which we work.

Our methodology

Customers aged 19 and over can access support through the National Careers Service face-to-face, over the telephone and via the web. Our team of qualified and expert careers advisers deliver free, impartial and confidential careers advice sessions in a variety of readily accessible locations. These sessions help customers to explore their careers options and make careers decisions, reflect on their skills, abilities and experience, provide ongoing motivation and support with the ultimate aim of moving an individual into or closer to work, education or training. Working with employers, training organisations and colleges, we have been able to provide a careers service which is underpinned by Education Development Trust's core values.

Exacting standards

We know how to deliver high quality careers IAG. Our advisers are qualified to a minimum of Level 4 and many of them to Level 6 and higher). We provide our teams with a comprehensive programme of continuing professional development and excellent support from dedicated labour market intelligence, quality assurance and digital and social media specialists.

We are Matrix accredited and in all our work we seek to demonstrate our belief in evidence-informed practice and service management. This is described and endorsed in our most recent Ofsted inspection report – view report (opens in a new window) – in which we were graded ‘outstanding’.

Subcontract with us

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